This is the Communication and Reporting Channel of our company. Through it, all employees and the general public can anonymously report any violation or suspicion of violation of our country’s laws, as well as violations of the Code of Ethics and Conduct, Policies, and/or internal procedures.

It is an independent, secure, and confidential environment, managed by Be Compliance, a company specialized in compliance, external to our own company.

Rest assured, in our channel, 100% confidentiality and anonymity are guaranteed.

To follow up on your report, please note the protocol number generated at the end of the report and check directly through this digital form. If you prefer, you can check the progress of your report directly with the Compliance department or contact us at 0800-591-3457. Phone support is available Monday through Friday, excluding holidays, from 9:00 AM to 6:00 PM.

If you have any documents related to the report, please attach them at https://sparrowsbsm.becompliance.com/canal-etica/canal-denuncias.